Ozeart
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Legal Agreement

Terms & Conditions

Effective: 16 April 2026

These Terms & Conditions govern your access to and use of Ozeart. They are designed to protect collectors, artists, and the integrity of every art transaction on our marketplace. Please read them carefully before using our Platform.

01

Acceptance of Terms

By accessing, browsing, or making a purchase on Ozeart ("Platform"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations of India.

If you do not agree with any part of these terms, you must discontinue use of the Platform immediately. Continued use constitutes unconditional acceptance of these terms.

02

User Accounts & Registration

To access certain features — including purchasing, wishlisting, and order tracking — you must register for an account with accurate and complete information.

You are solely responsible for maintaining the confidentiality of your login credentials and all activity that occurs under your account. Ozeart shall not be liable for any loss arising from unauthorized access to your account.

  • You must be at least 18 years old to register or make a purchase.
  • One account per person — multiple accounts for the same individual are prohibited.
  • Notify us immediately at contactus@ozeart.com if you suspect unauthorized account access.
  • Accounts found to be fraudulent or abusive may be suspended or permanently deleted.
03

Artwork Listings & Authenticity

Ozeart works exclusively with verified independent artists. All artworks listed are original creations or limited-edition prints authenticated by the respective artists.

Due to the handcrafted nature of artworks, minor variations in color, texture, brushwork, and finish between product images and the physical piece may occur. Such variations are not grounds for returns.

  • All artist profiles and works undergo a moderation review before listing.
  • We do not list mass-produced or unauthorised reproductions.
  • Artwork dimensions, medium, and framing details are provided in good faith and may have slight tolerances.
04

Orders, Payments & Pricing

An order is confirmed only after successful payment authorization and product availability validation by the artist. We reserve the right to cancel orders in cases of pricing errors, payment failure, or stock unavailability.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges are displayed separately at checkout.

  • Payment is processed through secure third-party gateways (Razorpay / Stripe). Ozeart does not store card details.
  • Orders may be cancelled before dispatch — refer to our Cancellation Policy.
  • Ozeart reserves the right to modify prices at any time without prior notice.
  • Promotional discount codes are single-use, non-transferable, and cannot be combined.
05

Shipping, Risk & Delivery

Estimated delivery windows are indicative and may vary based on location, courier operations, customs (for international orders), and artist dispatch schedules.

Risk of loss and title for artworks transfer to the buyer upon confirmation of delivery to the specified address. Ozeart is not responsible for loss or damage after confirmed delivery.

06

Returns, Refunds & Damage Claims

All artwork purchases are treated as final sale due to the exclusive and collectible nature of our products. We do not accept general returns or exchanges.

Transit damage claims must be reported within 24 hours of delivery with a complete unboxing video, clear product photographs, and packaging evidence.

Damage claims submitted after 24 hours of delivery confirmation will not be eligible for consideration.
07

Intellectual Property Rights

All platform content including branding, interface design, copy, photography, and technology is the intellectual property of Ozeart or the respective artists. All rights reserved.

Artwork images displayed on the Platform remain the copyright of the artist. Purchasing an artwork grants ownership of the physical piece only — not reproduction, commercial use, or digital distribution rights.

  • Unauthorized reproduction, resale, or redistribution of platform content or artwork images is strictly prohibited.
  • Requests for commercial licensing of artwork must be directed to the respective artist via Ozeart support.
08

User Conduct & Prohibited Activities

Users agree not to engage in any activity that disrupts, manipulates, or misuses the Platform or its community of artists and collectors.

  • Submitting fake reviews, fraudulent orders, or false damage claims.
  • Impersonating other users, artists, or Ozeart staff.
  • Attempting to reverse engineer, scrape, or extract data from the Platform.
  • Using the Platform for money laundering or financing of any illegal activity.
09

Limitation of Liability

To the fullest extent permitted by applicable law, Ozeart and its directors, officers, agents, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

This includes — but is not limited to — delayed shipments, third-party courier failures, force majeure events, artist delays, or platform downtime.

10

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh.

Ozeart may seek injunctive or other equitable relief in any court of competent jurisdiction as necessary to protect its rights or prevent irreparable harm.

11

Changes to These Terms

Ozeart reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the Platform after changes constitutes acceptance of the updated terms.

For legal inquiries, dispute resolution, or policy clarification, contact our compliance team at contactus@ozeart.com. We aim to respond within 2 business days.

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